Privacy policy

At Kookie, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website Kookie.co.in. By using our website, you consent to the practices described below.

1. Information We Collect

1.1. Personal Information:
We collect information that you provide directly, such as:

Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information

1.2. Automatically Collected Information:
When you visit our website, we may collect information automatically, including:

IP Address
Browser Type and Version
Device Information
Browsing Patterns

1.3. Cookies:
We use cookies to enhance your browsing experience. These are small data files stored on your device to remember your preferences. You can disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Improve your shopping experience
Communicate with you regarding orders, promotions, and updates
Personalize website content based on your preferences
Prevent fraudulent activities and ensure website security

3. Sharing Your Information

3.1. Third-Party Services:
We may share your data with trusted third-party services to facilitate payment processing, shipping, and order fulfillment. These services are bound by confidentiality agreements.

3.2. Legal Requirements:
We may disclose your information if required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no online platform can guarantee 100% security. By using our site, you acknowledge and accept this risk.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to your personal information
Request deletion of your personal information, subject to legal or operational requirements

To exercise these rights, please contact us at support@kookie.co.in.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

7. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website will constitute acceptance of these changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: support@kookie.co.in
Phone: +91 8817144848
Address: C2, 8th Floor, Usha Estates, Besides Mowa Over Bridge, Mowa, Raipur, Chhattisgarh - 492001

Thank you for trusting Kookie. We are committed to ensuring your privacy and security as you shop with us.